1. Introduction

At Innova Smiles Edu, your privacy matters. As an international platform focused on dental education and professional development, we are committed to protecting your personal information and being transparent about how we handle it.

This Privacy Policy outlines how we collect, use, store, and protect your data across our services, whether you’re accessing our website, enrolling in our training programs, attending events, or interacting with us through other channels.

1.1 About Innova Smiles Edu

Innova Smiles Edu is headquartered in Dubai, UAE, and provides hybrid dental education services combining online learning, offline workshops, in-clinic mentorship, and professional growth tools.

Registered Office: Dubai

Email: info@innovasmilesedu.com

2. What We Collect

We may collect the following categories of personal information:

• Contact Details: Name, email, phone number, address
• Professional Information: Educational background, qualifications, current practice details
• Payment Information: Billing address, payment method details
• Usage Data: Preferences, feedback, learning progress, certifications
• Event Participation: Session attendance, event feedback, photos/videos (optional)
• Account & Login Info: Username, password, login activity

We also collect personal data from third-party platforms where relevant, such as LinkedIn or educational institutions.

2.1 Children’s Data

Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data, it will be promptly deleted.

3. How We Use Your Information

We use your data for the following purposes:

• To register you for programs and process payments
• To provide access to our platform, training, and events
• To personalise your learning experience and track progress
• To communicate with you regarding courses, schedules, and updates
• For customer support and platform improvement
• For marketing, only where you have consented or where permitted by law

3.1 Legal Basis for Processing

We process your data based on:

• Your consent
• Our contractual obligations
• Legitimate business interests (e.g., customer service, marketing)
• Legal compliance

3.2 Events and Photography

Photos/videos may be captured at live training sessions or events. These may be used for promotional purposes with your consent.

3.3. Third-Party Tools & Integrations

We may integrate third-party services (e.g., Zoom for webinars, Stripe for payments, Mailchimp for newsletters, etc.) that collect or process personal data. Your interaction with these platforms is governed by their respective privacy policies, and we ensure all providers follow industry-standard data security practices.

3.4 Data Processing for AI Tools 

Our platform may use AI-powered tools to personalise learning recommendations, automate responses, or evaluate quiz results. These tools operate within strict privacy frameworks and never access or process sensitive data without user consent.

4. How We Protect Your Data

We implement robust security protocols to ensure your data is safe:

• Encrypted databases and secure servers
• HTTPS protection and secure payment gateways
• Access control and employee training
• Regular audits and compliance with international data protection laws

4.1 International Data Transfers

Some of your data may be stored or processed outside your home country. In such cases, we use standard contractual clauses and security safeguards to ensure your data remains protected.

4.2 Cookies & Analytics

We use cookies and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences through your browser settings. For more information, refer to our Cookie Policy.

5. Who We Share Your Data With

We may share limited personal data with:

• Training partners and mentors (as part of course delivery)
• Third-party service providers (e.g., payment gateways, hosting platforms)
• Certifying bodies and affiliations
• Event sponsors or collaborators, only with your consent

We never sell your data. Sharing is done only as needed and with confidentiality agreements in place.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide services and support
• Maintain legal and regulatory compliance
• Resolve disputes and enforce agreements

After this, the data is securely deleted or anonymised.

6.1 WhatsApp / SMS Communication Consent

By enrolling in our programs, you consent to receive communication via SMS or WhatsApp regarding course updates, reminders, or event announcements. You may opt out at any time by replying “STOP” or emailing (email)

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct inaccurate or outdated information
• Request data deletion (right to be forgotten)
• Object to or restrict certain data processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise these rights, please contact us at (email)

8. Updates to this Policy

We may update this policy from time to time to reflect legal or operational changes. We encourage users to review this page regularly. The latest version will always be posted on our website.

9. Jurisdiction Clause

This Privacy Policy is governed by and construed by the laws of the United Arab Emirates. Any disputes arising will be subject to the jurisdiction of the courts of Sharjah, UAE.

10. Contact Us

For any questions about this Privacy Policy or your data:

Innova Smiles Edu
Dubai
Email: info@innovasmilesedu.com